You know how you want to look and feel. We’ll build the path to get you there.
Welcome to Reveal Aesthetic Wellness Medspa. We are excited you are here! To ensure that every guest has a pleasant experience, adhering to our clinic policies creates an ideal environment where our professionals can focus on your individualized needs. Thank you for contributing to the Reveal family experience!
SchedulingA credit card is required to reserve all appointments. This card will be charged any late or cancellation fees.
PaymentPayment for your service is due at time of service. For your convenience, we offer patient financing options to help you achieve your goals in a way that suits your lifestyle.
Initial VisitPlease arrive 15 minutes prior to your scheduled appointment to allow ample time to check in and complete any intake paperwork not already finalized electronically.
Late ArrivalsIf your arrival is delayed, we will make every effort to accommodate your full appointment, but service time may be abbreviated to avoid delays for other guests. Abbreviated treatments are charged at full value. Should you arrive more than 15 minutes past your scheduled appointment time, your appointment may be canceled and rescheduled for a later date or time. In the event that your scheduled appointment is rescheduled or canceled due to late arrival, your account will be charged a late arrival rescheduling fee 10% of your of the scheduled service fee.
Late Cancellations and Missed AppointmentsWe require 48 hours’ notice of any cancellations or scheduling changes for laser services, injectables, or body treatments and 24 hours advance notice for all other services. Late cancellations are subject to a fee of 50% of the service value. Missed appointments will be charged full value of the scheduled service fees.
Insurance PaymentsOur services are all elective aesthetic and wellness services. For this reason, we do not bill insurance. All prices are subject to change without notice. We accept cash, Visa, MasterCard, Care Credit and Cherry Payments. We do not accept checks, Paypal or Venmo.
RefundsOnce payment is received, we do not offer refunds. We are happy to provide an in-clinic credit should you wish to exchange your service for another treatment option. Retail items may be exchanged if unopened. Chargebacks to any patient financing accounts will result in a $250 chargeback fee to the card on file.
Peaceful EnvironmentAs a courtesy to our other guests, please maintain a quiet level of conversation while in the clinic. Additionally, we ask that all cell phones be silenced during your visit so you can enjoy your treatment.
Provider Requests We respect your desire to be with a particular treatment provider. Still, we may only sometimes be able to accommodate your request due to provider illness, vacations, and unforeseen schedule changes.
Practice-Patient RelationshipWe love having you here as our guest, but we do reserve the right to refuse service at any time, to anyone, for any reason.
MembershipsMemberships are designed to offer exclusive savings on treatments, skincare, and more. Membership fees are due monthly during the term of your membership agreement. In the event that payment is not rendered for any reason during the term of your membership, your membership can be canceled, and all perks forfeited. Should your membership be canceled early, an early termination fee will be charged to the customer’s card on file. This early termination fee is the difference in pricing from services rendered under memberships terms and the regular service pricing fee for non-members.
ChildrenWe love children, and we understand the challenges that parents face when it comes to juggling childcare and appointments. However, for the safety and well-being of our clients, while ensuring the most relaxing experience possible, we kindly ask that you do not bring children to your appointment. If you are unable to make childcare arrangements, please consider rescheduling your appointment or reaching out to our staff for possible alternatives. We appreciate your understanding and cooperation in maintaining a peaceful and professional atmosphere at our clinic.